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Terms of Service

Last Updated: January 1, 2025

Legal Notice

This legal document is provided in English for accuracy and legal clarity. If you need assistance understanding any terms, we recommend using a translation service.

1. Acceptance of Terms

By accessing or using WellnessLens ("the App," "Service," "we," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and WellnessLens.

2. Description of Service

WellnessLens is an AI-powered food label analysis application that:

  • Scans and analyzes food product labels
  • Provides dietary compatibility information (Vegan, Jain, Keto, Diabetic)
  • Identifies potential allergens
  • Suggests alternative products
  • Operates in 6 languages

The Service is provided "as is" for informational purposes only.

3. Medical Disclaimer

⚠️ IMPORTANT - PLEASE READ CAREFULLY

WellnessLens is NOT a medical device and does NOT provide medical advice.

  • The information provided is for educational and informational purposes only
  • Results should NOT replace professional medical advice, diagnosis, or treatment
  • Always consult a qualified healthcare provider regarding dietary decisions
  • Do not rely solely on WellnessLens for allergy or health-related decisions
  • AI analysis may contain errors or inaccuracies

IF YOU HAVE SEVERE ALLERGIES OR MEDICAL CONDITIONS, ALWAYS READ PRODUCT LABELS DIRECTLY AND CONSULT YOUR DOCTOR. DO NOT RELY SOLELY ON THIS APP.

4. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes
  • Verify all product information independently before consumption
  • Not rely exclusively on WellnessLens for allergy detection
  • Always read original product labels directly
  • Consult healthcare professionals for medical/dietary advice
  • Use the Service at your own risk
  • Not attempt to reverse engineer or tamper with the Service
  • Not use the Service for commercial purposes without permission

5. Accuracy and Limitations

No Guarantee of Accuracy: While we strive for accuracy, we cannot guarantee:

  • 100% accurate OCR (text extraction) from images
  • Perfect AI analysis of ingredients
  • Complete allergen detection
  • Up-to-date product formulation information
  • Accuracy of suggested alternatives

Limitations:

  • Analysis depends on image quality and label clarity
  • AI may misinterpret ambiguous ingredient names
  • Product formulations change without notice
  • Cross-contamination is not detectable from labels
  • "May contain" warnings might be missed

6. Intellectual Property

All content, features, and functionality of WellnessLens, including but not limited to text, graphics, logos, and software, are owned by WellnessLens and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without explicit written permission.

7. Third-Party Services

WellnessLens uses third-party services:

  • OpenAI API: For AI-powered ingredient analysis
  • Tesseract.js: For optical character recognition (OCR)

These services have their own terms of service and privacy policies. We are not responsible for their practices or availability.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WellnessLens is provided "AS IS" and "AS AVAILABLE"
  • We make NO WARRANTIES, express or implied
  • We are NOT liable for any damages arising from use of the Service
  • This includes, but is not limited to: allergic reactions, health issues, property damage, or any other harm
  • We are NOT responsible for errors, inaccuracies, or omissions in analysis
  • You use the Service at your own risk

IN NO EVENT SHALL WELLNESSLENS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to indemnify, defend, and hold harmless WellnessLens, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any harm resulting from reliance on the Service

10. Service Availability

We strive to keep WellnessLens available 24/7, but we do not guarantee:

  • Uninterrupted access to the Service
  • Error-free operation
  • Availability of third-party APIs (OpenAI)

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

11. Termination

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

You may stop using the Service at any time by clearing your browser data.

12. Age Restrictions

WellnessLens is intended for users aged 13 and older. Users under 18 should use the Service under parental supervision. Parents and guardians are responsible for monitoring minors' use of the Service.

13. Pricing and Payment

WellnessLens currently operates as a free service. In the future:

  • We may offer premium features
  • Pricing will be clearly communicated before any charges
  • You will have the option to continue using free features

14. Dispute Resolution

As WellnessLens is a global service available in multiple countries, any disputes shall be governed by the laws of the jurisdiction in which you reside.

We encourage resolving issues through reasonable discussion. If legal action becomes necessary, it will be subject to the laws and courts of your local jurisdiction.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

We recommend reviewing these Terms periodically.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WellnessLens regarding use of the Service.

18. Common Questions

How do I report a bug or issue?

As WellnessLens operates entirely in your browser, most issues can be resolved by:

  • Refreshing the page
  • Clearing your browser cache
  • Trying a different browser
  • Ensuring you have a stable internet connection for API calls

What if I have a severe allergic reaction?

Seek immediate medical attention. WellnessLens is not responsible for health outcomes. Always read product labels directly and consult healthcare professionals.

Can I trust the AI analysis?

AI analysis is a helpful tool but not perfect. Always verify information independently and never rely solely on this app for critical health decisions.

How do I delete my data?

Clear your browser's localStorage or use your browser's "Clear browsing data" feature. All your preferences are stored locally only.

By Using WellnessLens, You Acknowledge:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You understand this is NOT medical advice
  • You will verify all product information independently
  • You use the Service at your own risk